Retail

Lululemon Halts North American Online Get Low Sales Over See-Through Complaints

Lululemon paused online sales of its Get Low leggings in North America after customers reported see-through fabric when bending or squatting. The move underscores ongoing quality-control challenges as the brand navigates a crowded athleisure market, while stores in the region remain stocked.

📅 January 21, 2026
⏱️ 2 min read
Lululemon Halts North American Online Get Low Sales Over See-Through Complaints

Key Takeaways

  • North American online sales of Get Low leggings paused due to see-through complaints, with in-store availability kept intact.
  • Get Low emphasizes seamless technology and a sculpted look with weightless, fast-drying fabric.
  • Lululemon plans to resume NA e-commerce soon and will provide product education to customers.
  • Activist investor Elliott Management disclosed roughly a $1 billion stake and is pursuing leadership options with Jane Nielsen as a potential CEO candidate, per Reuters.
  • Lululemon stock is down about 50% over the past year, with the latest session down 6.5%.

People Involved

  • Calvin McDonaldCEO, Lululemon Athletica Inc.
  • Jane NielsenFormer Ralph Lauren executive (potential CEO candidate)

Entities Involved

  • Lululemon Athletica Inc. (LULU)Athleisure retailer behind the Get Low collection
  • Elliott ManagementActivist investment firm pursuing strategic options at Lululemon
  • Get Low collectionLululemon product line

MarketMoodz Analysis

Investors should view the online pause as a quality-control signal that could pressure near-term revenue and customer trust, especially in a premium segment where brand perception drives pricing power.

The situation broadens beyond a single product issue: Elliott Management’s stake and the mention of a potential CEO candidate point to governance and leadership risks that can affect valuation and strategic clarity during a crowded market cycle.

Watch for the restocking timeline, any formal recall or refunds policy, and how management communicates quality improvements. An update on Elliott’s involvement and any leadership changes will also shape sentiment and upside or downside risk for Lululemon.

Source: Original Article

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